{"id":3609,"date":"2021-11-18T15:13:21","date_gmt":"2021-11-18T15:13:21","guid":{"rendered":"http:\/\/filipc10.sg-host.com\/vraceni-zbozi-a-vraceni-penez\/"},"modified":"2021-11-18T15:17:53","modified_gmt":"2021-11-18T15:17:53","slug":"vraceni-zbozi-a-vraceni-penez","status":"publish","type":"page","link":"https:\/\/pivotogo.cz\/cs\/vraceni-zbozi-a-vraceni-penez\/","title":{"rendered":"Reklamace"},"content":{"rendered":"\t\t
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Reklamace<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Reklamace<\/strong><\/h3>\n

Pr\u00e1va a povinnosti smluvn\u00edch stran ohledn\u011b pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi obecn\u011b z\u00e1vazn\u00fdmi p\u0159edpisy (zejm\u00e9na ustanoven\u00edmi \u00a7\u00a7 1914-1925, \u00a7\u00a7 2099-2117 a \u00a7\u00a7 2161-2174 z\u00e1k. \u010d. 89\/2012 Sb., ob\u010dansk\u00e9ho z\u00e1kon\u00edku). Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 z\u00e1kazn\u00edkovi \u2013 spot\u0159ebiteli za z\u00e1ruku, \u017ee zbo\u017e\u00ed nebude m\u00edt vady.<\/p>\n

Adresa pro vr\u00e1cen\u00ed zbo\u017e\u00ed: Koll\u00e1rova 354, 282 01 \u010cesk\u00fd Brod<\/strong><\/p>\n

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Z\u00e1ru\u010dn\u00ed doba<\/strong><\/h3>\n
    \n
  • Z\u00e1ru\u010dn\u00ed doba na zbo\u017e\u00ed dodan\u00e9 prod\u00e1vaj\u00edc\u00edm z\u00e1kazn\u00edkovi, kter\u00fd je spot\u0159ebitelem, je 24 m\u011bs\u00edc\u016f, pokud z\u00e1kon nestanov\u00ed lh\u016ftu krat\u0161\u00ed. Z\u00e1ru\u010dn\u00ed doba nemus\u00ed b\u00fdt poskytnuta z\u00e1kazn\u00edkovi, kter\u00fd je podnikatel.<\/li>\n
  • Z\u00e1ru\u010dn\u00ed doba za\u010d\u00edn\u00e1 b\u011b\u017eet dnem p\u0159ed\u00e1n\u00ed zbo\u017e\u00ed z\u00e1kazn\u00edkovi, bylo-li zbo\u017e\u00ed dle smlouvy odesl\u00e1no, za\u010d\u00edn\u00e1 b\u011b\u017eet z\u00e1ru\u010dn\u00ed doba doru\u010den\u00edm do m\u00edsta ur\u010den\u00ed. M\u00e1-li koupen\u00e9 zbo\u017e\u00ed uv\u00e9st v p\u0159\u00edpad\u011b kupuj\u00edc\u00edho spot\u0159ebitele do provozu jin\u00fd podnikatel ne\u017e prod\u00e1vaj\u00edc\u00ed, po\u010d\u00edn\u00e1 z\u00e1ru\u010dn\u00ed doba b\u011b\u017eet a\u017e dnem uveden\u00ed zbo\u017e\u00ed do provozu, pokud kupuj\u00edc\u00ed spot\u0159ebitel objednal zah\u00e1jen\u00ed provozu. -do t\u0159\u00ed t\u00fddn\u016f od p\u0159evzet\u00ed a poskytl nezbytnou sou\u010dinnost k poskytnut\u00ed slu\u017eby (pozn.: net\u00fdk\u00e1 se kupuj\u00edc\u00edch podnikatel\u016f).<\/li>\n
  • Z\u00e1ru\u010dn\u00ed doba se prodlou\u017e\u00ed o dobu, po kterou bylo zbo\u017e\u00ed v z\u00e1ru\u010dn\u00ed oprav\u011b opraveno. Dojde-li k v\u00fdm\u011bn\u011b zbo\u017e\u00ed nebo jeho \u010d\u00e1sti, bude na zbo\u017e\u00ed nebo jeho \u010d\u00e1st poskytnuta nov\u00e1 pln\u00e1 z\u00e1ru\u010dn\u00ed doba. .<\/li>\n
  • Z\u00e1ruka se nevztahuje na opot\u0159eben\u00ed zp\u016fsoben\u00e9 b\u011b\u017en\u00fdm pou\u017e\u00edv\u00e1n\u00edm zbo\u017e\u00ed. .<\/li>\n
  • V p\u0159\u00edpad\u011b kupuj\u00edc\u00edho spot\u0159ebitele mus\u00ed b\u00fdt reklamace vy\u0159\u00edzena bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f ode dne uplatn\u011bn\u00ed, pokud se strany nedohodnou na del\u0161\u00ed lh\u016ft\u011b. Po uplynut\u00ed t\u00e9to lh\u016fty a nedojde-li k vy\u0159\u00edzen\u00ed reklamace, se m\u00e1 za to, \u017ee vady jsou neopraviteln\u00e9. .<\/li>\n
  • Z\u00e1kazn\u00edk nem\u00e1 pr\u00e1vo ze z\u00e1ruky, zp\u016fsobila-li vadu po p\u0159echodu odpov\u011bdnosti za \u0161kodu na zbo\u017e\u00ed na z\u00e1kazn\u00edka vn\u011bj\u0161\u00ed ud\u00e1lost.<\/li>\n
  • Lh\u016fta pro vy\u0159\u00edzen\u00ed reklamace bude pozastavena v p\u0159\u00edpad\u011b, \u017ee prod\u00e1vaj\u00edc\u00ed neobdr\u017eel v\u0161echny \u010d\u00e1sti zbo\u017e\u00ed, z\u00e1kladn\u00ed \u00fadaje apod., jak je pot\u0159eba pro vy\u0159\u00edzen\u00ed reklamace. Prod\u00e1vaj\u00edc\u00ed je povinen po\u017e\u00e1dat z\u00e1kazn\u00edka o poskytnut\u00ed v\u0161ech z\u00e1kladn\u00edch \u00fadaj\u016f co nejd\u0159\u00edve. Lh\u016fta bude pozastavena do doby, ne\u017e z\u00e1kazn\u00edk dod\u00e1 po\u017eadovan\u00e9 z\u00e1kladn\u00ed \u00fadaje.<\/li>\n
  • Dokud z\u00e1kazn\u00edk neuplatn\u00ed pr\u00e1vo na slevu z kupn\u00ed ceny nebo neodstoup\u00ed od smlouvy, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed dodat chyb\u011bj\u00edc\u00ed v\u011bci nebo odstranit pr\u00e1vn\u00ed vadu. Jin\u00e9 vady m\u016f\u017ee Prod\u00e1vaj\u00edc\u00ed odstranit dle sv\u00e9 volby bu\u010f opravou zbo\u017e\u00ed, nebo dod\u00e1n\u00edm nov\u00e9ho zbo\u017e\u00ed; zvolen\u00e1 mo\u017enost nesm\u00ed v\u00e9st k nep\u0159im\u011b\u0159en\u00fdm n\u00e1klad\u016fm z\u00e1kazn\u00edka. Neodstran\u00ed-li prod\u00e1vaj\u00edc\u00ed vadu zbo\u017e\u00ed v\u010das nebo vadu odm\u00edtne odstranit, m\u016f\u017ee z\u00e1kazn\u00edk po\u017eadovat slevu z kupn\u00ed ceny a\/nebo m\u016f\u017ee od smlouvy odstoupit. Pokud si z\u00e1kazn\u00edk vybere mo\u017enost, nem\u016f\u017ee ji bez souhlasu prodejce zm\u011bnit. Do odstran\u011bn\u00ed vady nemus\u00ed z\u00e1kazn\u00edk platit \u010d\u00e1st kupn\u00ed ceny odpov\u00eddaj\u00edc\u00ed jeho pr\u00e1vu na slevu. .<\/li>\n
  • Po dod\u00e1n\u00ed nov\u00e9ho zbo\u017e\u00ed vr\u00e1t\u00ed z\u00e1kazn\u00edk p\u016fvodn\u011b dodan\u00e9 zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu. Uplatn\u00ed-li z\u00e1kazn\u00edk sv\u00e9 pr\u00e1vo z vadn\u00e9ho pln\u011bn\u00ed, potvrd\u00ed mu prod\u00e1vaj\u00edc\u00ed v p\u00edsemn\u00e9 form\u011b, kdy z\u00e1kazn\u00edk pr\u00e1vo uplatnil, a jde-li o opravu zbo\u017e\u00ed, potvrd\u00ed i opravu a dobu jej\u00edho trv\u00e1n\u00ed.<\/li>\n
  • Reklamace z\u00e1kazn\u00edk\u016f, kte\u0159\u00ed jsou podnikateli, budou vy\u0159\u00edzeny dle ob\u010dansk\u00e9ho z\u00e1kon\u00edku, p\u0159\u00edpadn\u011b p\u0159\u00edslu\u0161n\u00e9 smlouvy. <\/li>\n<\/ul>\n

    <\/h3>\n

    Kupuj\u00edc\u00ed<\/strong><\/h3>\n
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    • Odesl\u00e1n\u00edm objedn\u00e1vky vyjad\u0159uje kupuj\u00edc\u00ed souhlas se z\u00e1ru\u010dn\u00edmi podm\u00ednkami.<\/li>\n
    • Kupuj\u00edc\u00ed je povinen bezprost\u0159edn\u011b po dod\u00e1n\u00ed zbo\u017e\u00ed toto prohl\u00e9dnout a bez zbyte\u010dn\u00fdch odklad\u016f informovat prod\u00e1vaj\u00edc\u00edho o p\u0159\u00edpadn\u00fdch zji\u0161t\u011bn\u00fdch z\u00e1vad\u00e1ch.<\/li>\n
    • Pokud kupuj\u00edc\u00ed zjist\u00ed jak\u00e9koli neshody mezi t\u00edm, co je uvedeno v kupn\u00ed smlouv\u011b, dodac\u00edm listu a skute\u010dn\u011b dodan\u00fdm zbo\u017e\u00edm nap\u0159\u00edklad v druhu nebo mno\u017estv\u00ed a\/nebo pokud se z\u00e1silkou neobdr\u017e\u00ed spr\u00e1vn\u011b vypln\u011bn\u00fd dodac\u00ed list, je povinen bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji v\u0161ak do t\u0159\u00ed dn\u016f, p\u00edsemn\u011b informovat prod\u00e1vaj\u00edc\u00edho (kupuj\u00edc\u00ed postupuje shodn\u011b i v p\u0159\u00edpad\u011b, \u017ee zjist\u00ed u zbo\u017e\u00ed i jin\u00e9 d\u016fvody, pro kter\u00e9 je zbo\u017e\u00ed v rozporu s kupn\u00ed smlouvou ve smyslu ust. \u00a7 2161 ob\u010d. z\u00e1k.).<\/li>\n
    • Reklamaci doru\u010duje kupuj\u00edc\u00ed na vlastn\u00ed n\u00e1klady prod\u00e1vaj\u00edc\u00edmu nebo autorizovan\u00e9mu servisu uveden\u00e9mu v z\u00e1ru\u010dn\u00edm listu.<\/li>\n
    • Kupuj\u00edc\u00ed p\u0159itom co nejv\u00fdsti\u017en\u011bji pop\u00ed\u0161e z\u00e1vady a jejich projevy, dolo\u017e\u00ed fakturu nebo pokladn\u00ed doklad (\u00fa\u010dtenku), a d\u00e1le uvede sv\u00e9 kontaktn\u00ed \u00fadaje v rozsahu telefonn\u00ed \u010d\u00edslo a email.<\/li>\n<\/ul>\n

      <\/h3>\n

      Z\u00e1nik n\u00e1roku na uplatn\u011bn\u00ed reklamace<\/strong><\/h3>\n
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      • N\u00e1rok na uplatn\u011bn\u00ed reklamace kupuj\u00edc\u00edm zanik\u00e1 p\u0159i:<\/li>\n
      • Poru\u0161en\u00ed ochrann\u00fdch pe\u010det\u00ed nebo n\u00e1lepek pokud na zbo\u017e\u00ed jsou neodbornou instalac\u00ed, zach\u00e1zen\u00edm \u010di obsluhou nebo pou\u017eit\u00edm, kter\u00e9 je v rozporu s u\u017eivatelskou p\u0159\u00edru\u010dkou \u010di n\u00e1vodem \u010di obvykl\u00fdmi postupy.<\/li>\n
      • Pou\u017e\u00edv\u00e1n\u00ed zbo\u017e\u00ed v podm\u00ednk\u00e1ch, kter\u00e9 neodpov\u00eddaj\u00ed podm\u00ednk\u00e1m pou\u017eit\u00ed uveden\u00fdch v dokumentaci, p\u0159\u00edru\u010dce \u010di n\u00e1vodu nebo obvykl\u00e9mu pou\u017eit\u00ed.<\/li>\n
      • Po\u0161kozen\u00ed zbo\u017e\u00ed nadm\u011brn\u00fdm zat\u011b\u017eov\u00e1n\u00edm nebo pou\u017e\u00edv\u00e1n\u00edm, kter\u00e9 je v rozporu s n\u00e1vodem v u\u017eivatelsk\u00e9 p\u0159\u00edru\u010dce, pokud je se zbo\u017e\u00edm dod\u00e1v\u00e1na.<\/li>\n
      • Po\u0161kozen\u00ed zbo\u017e\u00ed nadm\u011brn\u00fdm zat\u011b\u017eov\u00e1n\u00edm nebo pou\u017e\u00edv\u00e1n\u00edm, kter\u00e9 je v rozporu s n\u00e1vodem v u\u017eivatelsk\u00e9 p\u0159\u00edru\u010dce, pokud je se zbo\u017e\u00edm dod\u00e1v\u00e1na.<\/li>\n
      • Pr\u00e1vo z vadn\u00e9ho pln\u011bn\u00ed kupuj\u00edc\u00edmu nen\u00e1le\u017e\u00ed tak\u00e9 tehdy, pokud p\u0159ed p\u0159evzet\u00edm zbo\u017e\u00ed v\u011bd\u011bl, \u017ee toto m\u00e1 vadu anebo pokud kupuj\u00edc\u00ed vadu s\u00e1m zp\u016fsobil.<\/li>\n
      • V p\u0159\u00edpad\u011b neopr\u00e1vn\u011bn\u00e9 reklamace je reklamace odm\u00edtnuta, zbo\u017e\u00ed je vr\u00e1ceno kupuj\u00edc\u00edmu na jeho n\u00e1klady, nebo je oprava po p\u0159edchoz\u00ed dohod\u011b s kupuj\u00edc\u00edm provedena za \u00fahradu, kterou se kupuj\u00edc\u00ed zav\u00e1\u017ee prov\u00e9st.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Reklamace Reklamace Pr\u00e1va a povinnosti smluvn\u00edch stran ohledn\u011b pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi obecn\u011b z\u00e1vazn\u00fdmi p\u0159edpisy (zejm\u00e9na ustanoven\u00edmi \u00a7\u00a7 1914-1925, \u00a7\u00a7 2099-2117 a \u00a7\u00a7 2161-2174 z\u00e1k. \u010d. 89\/2012 Sb., ob\u010dansk\u00e9ho z\u00e1kon\u00edku). Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 z\u00e1kazn\u00edkovi \u2013 spot\u0159ebiteli za z\u00e1ruku, \u017ee zbo\u017e\u00ed nebude m\u00edt vady. Adresa pro vr\u00e1cen\u00ed zbo\u017e\u00ed: Koll\u00e1rova 354, 282 01 \u010cesk\u00fd Brod […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3609","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pivotogo.cz\/cs\/wp-json\/wp\/v2\/pages\/3609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pivotogo.cz\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pivotogo.cz\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pivotogo.cz\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pivotogo.cz\/cs\/wp-json\/wp\/v2\/comments?post=3609"}],"version-history":[{"count":4,"href":"https:\/\/pivotogo.cz\/cs\/wp-json\/wp\/v2\/pages\/3609\/revisions"}],"predecessor-version":[{"id":3614,"href":"https:\/\/pivotogo.cz\/cs\/wp-json\/wp\/v2\/pages\/3609\/revisions\/3614"}],"wp:attachment":[{"href":"https:\/\/pivotogo.cz\/cs\/wp-json\/wp\/v2\/media?parent=3609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}